{"id":255,"date":"2007-12-27T12:58:20","date_gmt":"2007-12-27T11:58:20","guid":{"rendered":"http:\/\/www.nivas.hr\/blog\/2007\/12\/27\/from-logitech-with-love\/"},"modified":"2007-12-27T12:58:20","modified_gmt":"2007-12-27T11:58:20","slug":"from-logitech-with-love","status":"publish","type":"post","link":"https:\/\/www.nivas.hr\/blog\/2007\/12\/27\/from-logitech-with-love\/","title":{"rendered":"From Logitech with love"},"content":{"rendered":"

\"Nivas<\/p>\n

Whooopiiiii!<\/p>\n

Two days after the initial post about material issues with Logitech G9<\/a> mouse I got contacted by Logitech<\/a> account manager. During the quite a long telephone conversation we discussed, among other subjects, what to do with my G9, and came to a conclusion that it would be the best if I could return the combat tested and damaged mouse so Logitech can test it and see how to fix this problem, and I would promptly get new G9.<\/p>\n

Today UPS delivery guy showed up with my new G9. Considering Christmas and all adjacent holidays I would call this quite fast. All that is left now is to meet up with Logitech rep here in Zagreb, and return the old mouse. Sweet.<\/p>\n

The level of professionalism displayed by Logitech is really outstanding. Customers are used to be treated like dirt – if your new mobile phone breaks down, in my firm belief and first hand experience, manufacturer and retailer will find a way to avoid you and your pitiful requests for help. However, Logitech promptly jumped to action and quickly solved an issue that is not even (completely) their fault – damage to a product caused by using the product is normally not covered by any warranty.<\/p>\n

Just looking at this from marketing and advertising perspective, Logitech retained me as a customer for life, and I spoke about this to my friends further increasing word-of-mouth advertising. Is that worth one mouse? Hell yea!<\/p>\n

Thanks Logi!<\/p>\n","protected":false},"excerpt":{"rendered":"

Whooopiiiii! Two days after the initial post about material issues with Logitech G9 mouse I got contacted by Logitech account manager. During the quite a long telephone conversation we discussed, among other subjects, what to do with my G9, and came to a conclusion that it would be the best if I could return the…<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/posts\/255"}],"collection":[{"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/comments?post=255"}],"version-history":[{"count":0,"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/posts\/255\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/media?parent=255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/categories?post=255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nivas.hr\/blog\/wp-json\/wp\/v2\/tags?post=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}